汇丰环球客户服务(广东)有限公司
公司行业： 金融/投资/证券
公司性质： 外资(欧美)
公司规模： 5000-10000人
职位描述:（招聘项目经理,需要PMP认证并有项目经理的相关经验）
Description
Some Careers grow faster than others.
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
HSBC Technology and Services
HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
Global Service Delivery
Within HSBC Technology and Services, Global Service Delivery is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.
Role Purpose
We are currently seeking an ambitious individual to join this team working together with colleagues to define, manage and achieve divisional business targets. In this role, you will:
-Ensure appropriate work allocation for all incoming migrations (offshoring activities) by working closely with business partners, regions, Business Services and site SPOCs in such a manner that the Capacity/BCP /Language/Redeployment issues and operational synergy is effectively managed;
-Work on capacity modeling and developing effective tools that create a future outlook of the capacity availability/deficit in each of the SD locations and highlight the opportunities to senior management and Business Services;
-Work with Business Services on the “As-Is” and “To-Be” footprints across SD locations and assist on Business Services location Strategy in line with capacity availability;
-Provide consultancy services by conducting capacity reviews across SD locations. The work involved reviewing operations and coming up with creative /out of the box solutions to create space within the available real estate and at the same time ensuring that day to day operations are not disrupted;
-Monitor and track on a timely basis capacity availability, utilization across sites and report it to Senior Management to impact key decisions on new locations /GSCs.
Qualifications
-Minimum 5 years working experience in medium to large scale organization, preferably in Banking, Financial Services, BPO, IT or Consultancy;
-Minimum 2 years experience in Project Management with proven track record, certified PMP is a critical advantage;
-Strong analytical and problem-solving capability, with good independence and decision making competencies;
-Good communication skills and interpersonal skills with an ability to communicate at all levels of management and to be able to work in culturally diverse environments;
-Proficient in Microsoft Office including Excel, Presentation and Words;
-Proficient in English and Chinese, Cantonese is an advantage.
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
If you are interested in this position, please apply via this link. Else your application will not be handled.
上班地址：灯湖东路10号汇丰银行大厦
公司官网：http://www.hsbcglobalresourcing.com
只招一人，感兴趣可将简历发到Jacky老师的邮箱，他的邮箱是jackygjjiang@hsbc.com.cn. 谢谢!
